Help center

Learn how to register your business, find products and talk to businesses.

Need help from a person?

How do I register a business?

Give your business a place on YOLOTENGO.

  1. 1

    In Menu, open Business zone

    Sign in and tap Menu in the bottom bar. Open Business zone and choose Register business.

  2. 2

    Add your business details

    Enter the name, category, type, contact details and a description of your offer. Complete the information requested in the app.

  3. 3

    Set your location and show your business

    Place the map pin, set opening hours and payment methods, and upload a clear landscape photo of your storefront.

  4. 4

    Review and request verification

    In My business, follow Business verification. Review tax details, the plan and requirements before continuing, and check your application status there.

How do I register a business?How do I register a business?

How do I search for a product?

Find options before heading out.

  1. 1

    Choose where to search

    On Home, select your location or the area you want to explore.

  2. 2

    Type what you need in Search

    Try a specific product or service, such as shoes, tamales or window glass.

  3. 3

    Explore the results

    Adjust available categories and open a product or business profile to learn more.

  4. 4

    Check before visiting

    Ask about availability, pricing or other details in a message. Results depend on the area and available businesses.

How do I ask about a product?

One question can reach several nearby businesses.

  1. 1

    In Search, tap Not sure who has it?

    Use this option when you do not yet know which business has what you need.

  2. 2

    Describe what you need

    Enter a product or service. Include quantity, size, colour or brand where useful.

  3. 3

    Choose businesses and an area

    Select the categories that should receive your question. Check the location and adjust the search radius.

  4. 4

    Send and check Messages

    Review the summary and tap Send question. Replies arrive in Messages, where you can talk to each business.

How do I ask about a product?

Your business has so much more to offer.

Be discovered for what you do. Start a conversation about what people need. Give them a reason to return.

Products and services people can find

Publish a catalog with photos, descriptions and prices. Your business page brings together your offer and location so people can learn more before contacting you.

Explore businesses

Every conversation is a beginning

From your profile in the app, customers can message your business to ask about availability, request details or arrange a visit.

How to contact a business

A place for every kind of business.

From a local venture to a company with several locations. Choose the category that best describes what you offer.

A café and a fruit and vegetable shop on a street in Guatemala.

Never share passwords, access codes, full payment details or redemption codes. Hide these details in screenshots.

Helpful answers

How do I start?

If you have the app, create an account or sign in. Availability may vary by device and region. Contact us if you need help.

I cannot access my account

Check your email and spam folder. Use the latest confirmation link. If the issue persists, email us from your account address without passwords or confirmation links.

How do cards work?

Scan the business's QR, read the terms and accept. Find your card in Menu My cards. Present it when shopping so staff can record points.

Can I use Wallet?

Add your card from its details when available for your program and device. You can still use the card in the app. Wallet balances may take time to update.

Missing points or a reward issue?

Ask the business first and keep your receipt. Generate a temporary redemption code in the app; your permanent card QR cannot spend points. Contact support for technical issues.

How do I register my business?

Sign in and tap Menu in the bottom bar. Open Business zone and choose Register business. To activate points, your business must be published and verified, with rules, rewards and terms configured.